AUTOMOTIVE STORE MANAGER

Company: Evans Tire & Service Centers
Location: San Diego
Posted on: October 29, 2024

Job Description:

Overview: Evans Tire & Service Centers strives to create a family-like atmosphere for our team, and our customers. We have been servicing cars and assisting drivers since 1976 making us your best choice for tires and service in San Diego. For over 40 years, we have been helping the drivers of the San Diego area keep their cars on the road. Our service team has over 50 years of combined experience maintaining a variety of makes and models of cars and trucks.
The Store Manager is responsible for the overall store performance both financial and operational of a market by establishing and maintaining guest services, overseeing and is accountable for the operation of their market by ensuring maximum sales and profitability through expense control, human resource management, and managing operating costs and shrink. -

COMPENSATION: VARIES from $80,000 - $120,000 DEPENDING ON EXPERIENCE

Principal Duties and Responsibilities:
Guest Service

• Ensures that each customer receives outstanding customer service by ensuring that management team is maintaining store standards, solid product knowledge, conducting call backs, ensures that time commitments are met, and all other components of guest service. Handles escalated customer complaints.People
  • Sets expectations and communicates regularly with employees on job responsibilities, goals, training, development, and overall customer service. Holds management team accountable for job responsibilities, training and goals by coaching or counseling employees toward desired behaviors. The District Manager will lead by example.
  • Ensures compliance with all policies and procedures of the Company by conducting regular meetings with employees, store audits, etc.
  • Conducts performance evaluations for all employees at regular intervals.Financials
    • Analyzes and measures business trends; develops and implements plans to maximize sales and meet or exceed Sales and Profit targets as provided in the Store Margin Statement.
    • Writes up customers in POS system
    • Answers phone calls
    • Inventory control
      
      Employee Benefits:
      • Competitive Bi-Weekly Pay
      • Tuition Reimbursement, up to $3,000 annually
      • Paid Vacation and Sick Time
      • 6 Paid Holidays
      • Medical, Dental and Vision Insurance (Effective 1 st of the Month after Hire)
      • Life Insurance (Company paid)
      • 401(k) Retirement Savings Plan with Company Match
      • Discounted Services on Personal and Immediate Family Vehicles
      • Opportunity for Advancement!
        Qualifications:
        • Five or more years of experience of sales in an auto repair shop management position or equivalent business experience in the automotive industry.
        • Previous experience in managing and coaching team members to success through effective communication; business development and strategy implementation knowledge.
        • Proven ability to develop and meet monthly, quarterly, and annual plans with clearly defined goals.
        • Proven track record of consistently meeting and exceeding sales and profit goals.
        • Possess valid CA driver's license or obtain a valid CA driver's license within 30 days of hire date.
        • Ability to work a minimum of five days a week.Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Keywords: Evans Tire & Service Centers, Lakewood , AUTOMOTIVE STORE MANAGER, Executive , San Diego, California