Customer Success Manager

Company: VirtualVocations
Location: Santa Barbara
Posted on: November 16, 2024

Job Description:

A company is looking for a Customer Success Manager to oversee customer projects and ensure successful outcomes.

Key Responsibilities

Lead customer relationships and ensure optimal service delivery
Coordinate and track all aspects of customer projects, including reporting to stakeholders
Identify and resolve customer issues, collaborating with internal teams as necessary

Required Qualifications

3+ years of project management experience
Familiarity with healthcare data systems and processes
BS degree in business, technology, or a related field
Knowledge of healthcare industry payment models and risk adjustment
Advanced Excel skills, including vlookup and pivot tables

Keywords: VirtualVocations, Lakewood , Customer Success Manager, Executive , Santa Barbara, California

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