Yacht Keeping/Cleaning Manager - San Diego

Company: Hornblower Group
Location: San Diego
Posted on: February 1, 2025

Job Description:

Job Category: Marine OperationsRequisition Number: YACHT011934Posted: January 14, 2025Employment Type: Full-TimeLocationsShowing 1 locationDescriptionCompensation Range: $24.00 - $25.00City Experiences is seeking a Yacht Keeping Manager for our operation in San Diego.About You:This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.About the Opportunity:The Yacht Keeping Manager directly manages the yacht keeping department's daily tasks and provides a clean, safe environment for guests and crew by overseeing and maintaining the cleanliness, sanitary, and visual aesthetic condition of the vessels, docks, pier, and other land-based facilities. Ensures quality, organization, and cleanliness of all assets and spaces to company standards.

• Manage yacht keeping team for all vessels, land-based facilities, and dock spaces in San Diego.
• Responsible for all aspects of managing yacht keeping team: hiring, training, scheduling, payroll reporting, reviews, coaching/discipline.
• Training must be hands-on using schedules, tools, chemicals & safety equipment.
• Must have valid California Driver's license, and have the ability to drive to pick up supplies, and drive crew to various work sites.
• Ordering of all cleaning supplies, equipment, tools and products, using green products, and negotiating for best price.
• Must possess the interpersonal skills necessary to lead and manage a team under varying circumstances.
• Contact, manage and supervise outside contractors and vendors for job-specific projects for yachts and facilities.
• Ability to be available for special projects and assignments as directed by management, including "Dry-dock" and "Haul-out" projects.
• Maintain all public areas in "Show Ready" condition.
• Ability to communicate with guests and direct people to HCE San Diego locations and have general knowledge of HCE services provided.
• Maintain the cleanliness of the interior and exterior of vessels, docks, and facilities, in conjunction with the Marine Operations team.
• At times, assist with and/or oversee general maintenance work.
• Conduct quality of work inspections on a daily basis.
• Maintain SDS Safety data sheets.
• Maintain a stocked and organized inventory, organized storage areas, and distribute supplies to crew, ensuring the crew have what they need to complete the task.
• Report items needing repair to maintenance department, as seen during daily inspections.
• Coordinate with sales to be responsive to the boat show calendar, and have boats/facilities visually clean, smelling clean, and in orderly professional condition.
• The Yacht Keeping Manager may be called upon to do very minor repairs, and other tasks as directed.
• Problem solving - the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully.
• Communications - the individual must speak clearly so listeners can understand and recognize and understand the speech of another person.
• Customer service - the individual manages difficult client/customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance and meets commitments.
• The individual occasionally must have the ability to move or lift up to 60 lbs.
• Additional job duties as assigned.Requirements & Qualifications:
  • Valid CA Driver's license (DMV check needs to allow approval for YK Manager to drive company vehicles).
  • Computer skills - PC systems, Microsoft Word, Excel, PowerPoint, and others.
  • Some Spanish speaking preferred.
  • Will need to obtain TWIC card upon hire.About Us:City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.The RESPECT Service System embodies City Experiences' mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.Our Mission: We create amazing experiences.Our Values: Respect, Environment, Safety #1, Professionalism, Exceed, Communication, and Teamwork.
    • Foster diversity and inclusion.
    • Practice conservation and environmental responsibility.
    • Cultivate a safe and secure workplace.
    • Be on time. Come prepared.
    • Make data-driven, fact-based decisions.
    • Be decisive with 80:100 solutions (80% right, 100% implementable).
    • Expect to win - but compete as an underdog.
    • Embrace innovation and reinvention.
    • Listen and be responsive.
    • Strive for efficiency and transparency without politics.
    • Win as a team. Play your role.
    • Work hard, have fun, celebrate success.EQUAL OPPORTUNITY EMPLOYER:The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. The Company is committed to providing equal opportunity in all employment practices, including, but not limited to, selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, sexual orientation, religion, handicap or disability, pregnancy, service member status, citizenship status, or any other category protected by federal, state, or local law.Additionally, we encourage all qualified applicants, including those with past arrest or conviction records, to apply. The Company participates in the E-Verify program in certain locations.
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Keywords: Hornblower Group, Lakewood , Yacht Keeping/Cleaning Manager - San Diego, Executive , San Diego, California