Crisis Intervention Specialist

Company: Pacific Clinics, Inc.
Location: Los Angeles
Posted on: November 1, 2024

Job Description:

Who We ArePacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.Who We ServePacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout various counties in California.Compensation We Offer

• The initial compensation for this position ranges from $31.40 - $38.61 per hour.
• Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations.
• The salary may also vary if you reside in a different location than the location posted.
• 8% License Differential for LMFT, LCSW, LPCC, PsyD, and select Peer Certifications.*
• 7.5% Bilingual Differential for qualified positions*
  • must meet company policy eligibility requirements.Benefits We Offer
    • Benefits eligibility starts on day ONE!
    • We offer comprehensive medical, dental & vision benefits, voluntary life insurance, flex spending, health savings account, EAP, and more!
    • Employer paid long-term disability & basic life insurance.
    • 401K employer match up to 3.5%.
    • Competitive time off plans (may vary by employment status).
    • Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our agency and throughout the communities we serve.About our Program: TRUST is a Mobile Mental Health Evaluation Team that handles psychiatric emergencies for adults experiencing psychiatric or behavioral distress. The program includes a crisis hotline, mobile mental health response, and follow-up services.JOB SUMMARYWorks within the vision, mission, and philosophy of the agency. Within a team process, develops a strength-based relationship with clients in the context of a mental health or behavioral crisis. Intervenes with individuals presenting with crisis behaviors including but not limited to agitation, aggression, active psychosis, suicidal ideation, and/or self-injury. The position requires shift-based work in which individuals respond to community or Crisis Stabilization Unit-based crises on immediate emergency requests from individuals, community partners, law enforcement, or family members/natural supports. The position may require joint response with law enforcement officers. Responsible for crisis de-escalation and stabilization in situations that have the potential for becoming volatile in nature. Responsible for linking to community resources and may assist with transitioning/transporting individuals or youth to the lowest level of care needed. Works independently in individuals' or youth's homes and in a variety of community and/or treatment settings. May require certification in restraint techniques.RESPONSIBILITIES AND DUTIES
    • May support mental health crisis hotline by gathering information, supporting callers, and identifying needs related to the current crisis situation. Provides crisis assessment and de-escalation of adults or youth who are experiencing an acute mental health or behavioral crisis.
    • Participates in information gathering and decision making related to involuntary psychiatric holds as per Lanterman Petris Short laws and regulations.
    • Provides direct billable mental health services, documents in alignment with MediCal regulations, and achieves set productivity expectations.
    • Engages and supports family members and other natural supports in the midst of an acute psychiatric crisis.
    • Facilitates transport of individuals on 5150 holds including providing clinical information to accepting hospitals or CSU/other psychiatric facilities.
    • Assists individuals with identifying triggers and unmet needs that contribute to ongoing acute mental health crisis.
    • Provides linkage, referrals, and resources in the community based on identified needs.OTHER DUTIES AND RESPONSIBILITIES
      • Driving to adults or youth in crisis in the location identified.
      • Position specific duties and responsibilities may vary depending upon program.
      • Performs other responsibilities, as assigned, to support department/business needs.
      • Participates in crisis intervention and de-escalation training for law enforcement and other community stakeholders.JOB SPECIFIC COMPETENCIES
        • Documents clearly and accurately.
        • Learning on the fly.
        • Time management.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
          • High school diploma or GED required.
          • Bachelor's degree in Psychology preferred.
          • One (1) year experience working in the mental health field.OTHER SPECIFIC REQUIREMENT
            • If program requires, employee must pass an initial physical abilities test (PATS) and be certified in crisis intervention techniques within the first 30 days and annually.PREFERRED QUALIFICATIONS
              • 1 year working with children or adults.
              • BA/BS in related field preferred.HIGHLY DESIRABLE QUALIFICATIONS
                • Interpersonal skills and the ability to write and speak in a grammatically correct manner required.
                • Speak, read, and/or write another language is highly desirable.PHYSICAL REQUIREMENTSMust remain physically fit enough to keep children and self-safe. The employee is required to perform physical tasks when needed, including standing, walking, sitting, using hands to handle objects, reaching, climbing stairs, stooping, kneeling, and occasionally lifting and/or moving up to 25 pounds.Equal Opportunity EmployerWe will consider for employment qualified applicants with criminal histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.
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Keywords: Pacific Clinics, Inc., Lakewood , Crisis Intervention Specialist, Other , Los Angeles, California